Privacy Policy

Effective Date: September 2024

At TOKYO STATION INTERNATIONAL CLINIC , we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This policy outlines how we collect, use, and protect your data in compliance with applicable privacy laws, including the Act on the Protection of Personal Information (APPI) in Japan.

1. Information We Collect

We may collect the following types of personal information from you:

  • Name, address, email address, and phone number
  • Date of birth, gender, and medical history
  • Appointment details and health-related information
  • Insurance information and payment details
  • Any other information you voluntarily provide to us through forms or consultations

2. How We Use Your Information

The personal information we collect will be used for the following purposes:

  • To provide medical and dental services and treatment
  • To schedule and confirm appointments
  • To manage your medical records
  • To process insurance claims and payments
  • To send important information related to your care, such as appointment reminders
  • To improve our services and provide better care

3. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

  • When required by law or for compliance with regulatory requirements
  • To process insurance claims with your insurer
  • When sharing information with other healthcare professionals involved in your care
  • If you provide consent for any other purposes

4. Data Security

We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

  • Access your personal information and request corrections if necessary
  • Request the deletion or limitation of your data in certain circumstances
  • Withdraw consent for certain uses of your personal data

If you wish to exercise any of these rights, please contact us using the details below.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website. You can disable cookies through your browser settings if you prefer not to use them.

7. Contact Us

This privacy policy may be updated from time to time. Please check our website periodically for any changes.